FAQ

When is the next stock?

Follow @filifingers on Instagram, stocks will be announced there.

How long is shipping?

It will take 2-5 days for US orders. Canada orders will take 1-2 weeks (not guaranteed).

 International orders will take 1-3 weeks (not guaranteed)

Do you ship internationally?

Yes we do but with additional charges.

How long does it take for you to ship out my order?

Please allow 1-3 business days for your order to be prepared.

Where is my tracking number?

You will receive an email with your tracking number.

Refunds or replacement?

We do refunds or replacements if the damage is caused by manufacturing error 

and the product should be brand new. Email us at filifingers@gmail.com and we will 

work on a solution.

My package is lost in shipping, can I have a refund or replacement?

Unfortunately no, I take no responsibility for lost packages.

My package is damaged, can I have a refund or replacement?

Unfortunately no, as same as above I take no responsibility for damaged packages caused

 by the shipping company.



Any other questions? Feel free to email us at filifingers@gmail.com